FAQ – Frequently Asked Questions

Why can’t I view your videos?
Dabbler.ca uses a Brightcove video player which requires the Flash plugin to work. If you don’t see the video player or it doesn’t work properly you may need to update your Flash player. Flash is free, safe and can be downloaded from Adobe’s website or by clicking here.

The video keeps stopping / skipping / glitching / doing weird stuff.
You are probably on a slow connection or there might be an issue with Brightcove. If the problem persists, send us a message and we’ll see if we can fix it.

Why are you using the Brightcove player instead of  YouTube, Windows Media (WMV) or QuickTime?
We used to use a custom video player of our own design but it was too taxing on our server and didn’t allow external embedding so after much research we chose to switch to Brightcove. With the new player you can watch all the videos on our front page, embed our videos on your own website if you want and email your favouriets to family and friends. Brightcove uses the Flash video (FLV) format because it is the “safest” video platform meaning that the most people can view the videos without having to download extra software. Flash video is used by all the major video sharing sites (YouTube, MetaCafe, Revver and DailyMotion to name a few) and only requires the Flash Plug-in to play. Windows Media (WMV) files only play on PCs running Microsoft Windows and many people don’t have QuickTime installed. At the same time Flash video has a very low quality-to-size ratio meaning the videos look great without the files being too big.

How many people visit Dabbler.ca and watch your videos?
Dabbler.ca has become a popular resource in the short time the site has been up. Since July we have seen an average of steady increase in unique visitors and as of February 1st, 2008 Dabbler.ca videos have been viewed over 1,000,000 times (yes, that’s one million times!).

Can I write / shoot for your blog?
Yes you can. Dabbler.ca is looking for contributors. Send us an example of your writing or upload a demo video to YouTube and we’ll take a look at it and get back to you.

Can I post your videos on my blog / website?
Yes you can. Just click the “embed” button on the video player and paste the code into your website. If you have any questions regarding how to post our videos on your site send us an email.

Can I link to your blog from my blog / website?
Of course you can. And if you ask we’ll link back to you as well. The web community is built on link love and we spread that love whenever we can. Send us an email about where you linked to us and we’ll link back to you.

What kind of equipment do you use?
You can see what equipment we use in the Credits section.

Who designed your website?
Dabbler.ca was designed by Pink & Yellow Media – the mothership of Dabbler and several other blogs and websites. Pink & Yellow Media is a digital media company run by Morten and Angela that provides a large variety of services including web and print design, promotional videos, photography, DVD creation and more.